Emergency Plumber in Okotoks – 24/7 Same Day Service

24/7 emergency plumbing across Calgary, Okotoks, and the Foothills

A burst pipe at 2 a.m., a sewer backup on Christmas morning, a water heater that just dumped 150 litres into a finished basement, or a gas smell in the kitchen are all real emergencies that do not wait for business hours. Right On! Plumbing & Heating answers the phone around the clock for Calgary, Okotoks, High River, and the Foothills homeowners. A real person picks up, we talk you through what to do right now, and we get on the road.

What we treat as a true emergency

Active flooding from a burst supply line, a failed water heater, a frozen pipe that has split, a sewage backup pushing waste into a finished space, no heat in winter from a failed mechanical system, or any gas leak. For all of these, we drop everything and go. For things like a single dripping faucet or a slow drain, same-day or next-morning service is usually the better call, because there is no good reason to pay an overnight premium for a problem that can wait until 7 a.m.

What to do before we arrive

For an active leak or burst pipe, shut the main water valve off at the house. In most Okotoks homes the main shut-off is in the utility room near the front of the basement, where the supply enters the foundation. Knowing where it is before the emergency happens saves thousands of dollars in damage. For a sewer backup, stop using all fixtures in the house and stay out of contact with the contaminated water. For a suspected gas leak, leave the house immediately, do not flip switches, do not start vehicles in the attached garage, and call from outside. We will guide you through the rest on the phone.

Why the 2-hour guarantee matters in Alberta winters

A burst pipe in February can saturate drywall, flooring, and framing within thirty minutes. By the two-hour mark, you are looking at major water damage on top of the plumbing repair. We guarantee a two-hour arrival window from the call, and most of the time we are there in under an hour because we are based right in Okotoks and not driving down from Calgary. If we miss the window, you get $100 off your bill.

After the emergency

Once the immediate problem is stopped, we tell you what failed, why it failed, and what it takes to prevent it from happening again. Sometimes the right next step is a Poly B replacement assessment, a water heater swap, or a backflow valve install. We never push, and we put the recommendation in writing. Related: water line repair, sewer line repair, and Poly B replacement.